E-commerce Toolbox

Calls on the co-legislator to swiftly adopt the Customs Reform proposal, and is ready to work with the co-legislator to explorefurther measures to help address the costs of supervising the overwhelming volumes of small consignments, in particular through a new non-discriminatory handling fee on e-commerce items.

Plans to adopt the first action plan under the Ecodesign for Sustainable Products Regulation by April 2025.

Calls on the co-legislator to swiftly adopt the targeted amendment to the Waste Framework Directive. The Commission will work closely with the Member States for a more effective enforcement of this Directive, the Single Use Plastics Directive, the Waste Electric and Electronic Equipment Directive and the Regulations on Ecodesign for Sustainable Products, on Packaging and Packaging Waste and on Batteries vis-à-vis third- country e-commerce retailers.

Plans to propose a Circular Economy Act which will explore to further develop Extended Producer Responsibility and how to strengthen enforcement.

Proposes a priority control area (PCA) on e-commerce imports shipped directly to consumers, with the cooperation of market surveillance authorities, and a medium-term objective to feed the coordinated application of a wider set of rules, including digital regulation. The Commission calls on Member States’ participation and will release a public report on the lessons learned and findings.

Supports a new Coordinated Activity on the Safety of Products and other market surveillance joint actions focused on product safety in e-commerce and calls on the Member States to actively participate.

Address the fight against trafficking of illicit goods as well as goods breaching the law linked to circular economy including e-commerce, in line with the priorities of the next EMPACT cycle.

Will continue prioritising enforcement actions under the Digital Services Act (DSA) on the compliance by major online marketplaces. The Commission will intensify its DSA supervisory actions, reinforce its capabilities and partnerships with EU agencies, such as EUIPO, and participate in coordinated actions with competent authorities.

Calls on the Member States to appoint competent authorities and establish e-commerce task forces, supporting the enforcement of the DSA and the coordinated actions under other legal regimes. The Commission will support the Member States through the newDSA officers in its representations, and through coordination in the European Board for Digital Services.

Will evaluate the way that the DSA interacts with other legal acts.

Will continue to support the Consumer Protection Coordination Network, including through its evidence-gathering eLab toolbox.

Will continue the work on a possible review of the Consumer Protection Cooperation Regulation.

Calls on the co-legislators to swiftly adopt the revised Alternative Dispute Resolution Directive.

Will prioritise the enforcement of the Digital Markets Act vis-à-vis the way digital gatekeepers impact the e-commerce sector.

Will prioritise the implementation of the Digital Product Passport across different product categories. A first action plan will be adopted by April 2025.

Aims at streamlining existing databases into an interoperable system, focusing on the Safety Gate and the Customs Risk Management System (CRMS2) as a first step, early 2025.

Will continue to provide to market surveillance authorities the e-Surveillance WebCrawler for reappearing dangerous products, and will make available another web crawler for detecting new listings.

Will support, including through the European Consumer Centres Network (ECC-Net), further awareness-raising campaigns, with a focus on non-EU traders.

Will support, through the ConsumerPRO programme, the training of consumer professionals in Member States to provide more personal advice to consumers.

Calls on the co-legislator to adopt the proposed regulation on CountEmissions EU.

Will continue to support and incentivise voluntary cooperation of online marketplaces and other stakeholders through forums such as the Product Safety Pledge+, the Memorandum of Understanding against Counterfeit Products or the EU Internet Forum.

Will continue the bilateral cooperation with countries of provenance of imported goods through awareness raising and training activities on EU product safety rules for third-party sellers and bilateral cooperation with third-country authorities.

Will assess any evidence relating to the existence of dumping or illegal subsidisation regimes in third countries.